Privacy Policy
Last Updated: June 2026
Information We Collect
We collect business and contact information provided during onboarding, plus data generated through use of our services including call logs, appointment records, and website project details.
How We Use Your Information
We use your information to provide and improve our services, communicate with you, send service notifications, build and maintain your website, and comply with legal obligations.
Data Sharing
We do not sell your information. We share data only with trusted providers who help us deliver our services including Vapi, GoHighLevel, Twilio, Stripe, and Lovable, each bound by their own privacy policies.
SMS and Call Data
Call transcripts and message logs are stored securely and used solely to provide and improve your AI receptionist service. We comply with all applicable regulations including TCPA.
Website Data
For website projects we may collect and store content, images, branding materials, and other assets you provide for the purpose of building and maintaining your site.
Data Security
We use industry standard security measures to protect your data.
Data Retention
We retain your data while your account is active or your website project is ongoing, and for 30 days after cancellation or project completion unless legally required to keep it longer.
Your Rights
You may access, correct, or delete your data at any time by emailing team@scaleresponda.com.
Changes to This Policy
We may update this policy at any time and will notify you of significant changes by email.
Contact
Questions? Email us at team@scaleresponda.com